Terms & Conditions

Requirements to Participate

This is a surface snorkel program only
40-minute Behind-the-Scene Tour.
Please plan for a 90-minute experience.


  • Must be 8 years or older; we recommend that 8 to 12 year olds be accompanied by a parent or guardian participating in the program.
  • All participants MUST sign a waiver prior to the swim. If there is anyone with special needs, we can notify a staff member to see what accommodations can be made.
  • Participants must be comfortable in the water.
  • You must wear supplied mask, snorkel vest and dive socks.
  • There is a 24-hour policy to cancel or to reschedule, or a cancellation fee is applied.

    Program Policies

  • Guest must wear a shirt and footwear while in the RumFish Grill and on the Behind-the-Scene tour.
  • Appropriate bathing suit is required. Shorts must be worn by EVERYONE; rash guard or tee-shirts are encouraged.
  • Personal snorkel equipment or wet suits are not permitted.
  • Personal underwater camera is permitted, but it must have a strap.
  • Guests must shower before arriving, and before entering the tank.
  • Please! No sunscreen, perfume, deodorant, make up or hair products.
  • Jewelry is not permitted. Please do not wear it to the program.
  • No food or drink permitted in the aquarium area.
  • You are asked to show up 30 minutes before your scheduled time; if not here by scheduled time, your spot is forfeited and the cancellation fee is applied.


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